Select Your Assessment Type

Logi-Serve is built for any organization, from small businesses to corporations. Please select from the available assessment types below. Then click submit to continue.

The Logi-Serve Service Excellence assessment measures candidates' strengths and weaknesses in terms of nine behavioral competencies linked by 30+ years of scientific research to a wide variety of service-related outcomes (e.g., customer satisfaction, service process efficiency, customer loyalty). These competencies influence how candidates respond to and function in work-related situations in which providing service to others is a critical performance expectation or requirement. This assessment can be helpful in predicting service-related performance for employees working in external (e.g., customer-facing) or internal (e.g., supporting internal needs, service fulfillment) service-related positions. We recommend that you use this assessment if you are primarily focused on screening candidates with respect to their service-oriented strengths and weaknesses.

The Logi-Serve Sales Excellence assessment measures candidates' strengths and weaknesses in terms of nine behavioral competencies linked by 30+ years of scientific research to a wide variety of sales-related outcomes (e.g., sales, positive referral, customer satisfaction). These competencies influence how candidates respond to and function in work-related situations in which selling a product, service, contract, or other item is the critical job function. This assessment can be helpful in predicting sales-related performance in roles focused on sales to customers (e.g., B2C) or sales between businesses (e.g., B2B). We recommend that you use this assessment if you are primarily focused on screening candidates with respect to their sales-oriented strengths and weaknesses.